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Frequently Asked Questions (FAQ)

About Reds Hair Salon

  • Reds Hair Salon KSL is open daily from 10:00 AM to 10:00 PM, including weekends and public holidays. While walk-ins are welcome, we highly recommend booking your appointment in advance, especially on Fridays and weekends, to secure your preferred time.

  • Reds Hairdressing, with location in KSL City Mall, is recognized as one of the top hair salons in Johor Bahru. Known for our trendy cuts and styles, we have received numerous 5-star reviews from clients (TheSmartLocal).

    Our team of professional stylists personalizes each hairstyle to suit your features and lifestyle, ensuring you leave feeling confident and fabulous (SG My Travel). With a range of affordable hair services, including trendy coloring techniques, keratin treatments, and perms, Reds Hairdressing is a trusted choice for many.

  • Reds Hairdressing is conveniently located in KSL City Mall, Johor Bahru. Our salon is open daily from 10:00 AM to 10:00 PM, including public holidays. While we welcome walk-ins, we highly recommend booking an appointment in advance, especially on Fridays and weekends, to ensure your preferred time slot.

Booking a Hair Salon Appointment

  • While walk-ins are always welcome at Reds Hairdressing, we strongly recommend booking an appointment in advance, especially on Fridays and weekends, as we are a popular hair salon. Booking ensures that we can dedicate the time and attention you deserve without unnecessary waiting.

    You can easily book your appointment through WhatsApp or phone at:
    📞 +6011-8888 7643

    To maintain exemplary service for all our clients, punctuality is essential. If you're running late, please notify us via WhatsApp or phone. Sessions will be adjusted based on your arrival time, but delays exceeding 15 minutes without updates may require rescheduling, as a courtesy to other clients.

  • Booking your appointment at Reds Hairdressing is easy and hassle-free. Here are your options:

    • Contact Us via WhatsApp or Phone: Call or message us at 📞 +6011-8888 7643 for a fast and personalized response.

    We highly recommend reserving your spot in advance, especially during busy times like weekends, to ensure availability. Let us help you plan your visit and bring your hair vision to life!

  • We understand that unexpected delays can happen, and we’ll do our best to accommodate you within your scheduled appointment time. However, to ensure all clients receive the attention they deserve, we kindly ask that you inform us promptly if you’re running late by calling or messaging us at 📞 +6011-8888 7643.

    If we don’t hear from you and you’re more than 15 minutes late, your appointment may need to be rescheduled, and we will attend to the next customer. Your promptness helps us provide the best experience for everyone.

  • We understand that unexpected delays can happen, and we’ll do our best to accommodate you within your scheduled appointment time. However, to ensure all clients receive the attention they deserve, we kindly ask that you inform us promptly if you’re running late by calling or messaging us at 📞 +6011-8888 7643.

    If we don’t hear from you and you’re more than 15 minutes late, your appointment may need to be rescheduled, and we will attend to the next customer. Your promptness helps us provide the best experience for everyone.

  • At Reds Hairdressing, we offer a flexible cancellation policy to accommodate your changing plans. You are free to cancel your appointment at any time, but we kindly request that you inform us as soon as possible. Services and products are only provided when customers arrive and confirm their appointment.

    Your communication helps us manage our schedule effectively and provide the best service to all our clients. To cancel or reschedule, simply reach out to us via WhatsApp or call at 📞 +6011-8888 7643.

  • Cancelling your appointment at Reds Hairdressing is simple and hassle-free. Just send us a WhatsApp message or give us a call at 📞 +6011-8888 7643 to inform us of your cancellation. Our team will handle the rest, ensuring a smooth and stress-free process. We appreciate you letting us know in advance so we can adjust our schedule accordingly.

  • Of course! We understand that plans can change, and we’re happy to help you reschedule your appointment to a more convenient time. Just give us a call or send a WhatsApp message at 📞 +6011-8888 7643, and our team will assist you in finding the perfect slot. Your convenience is our priority, and we’re here to make the process seamless for you.

Our Hair Salon Services

  • Yes and it's free! At REDS Hairdressing, we provide complimentary consultations for hair styling and hair treatments. Our expert stylists understand that every client has unique hair types and conditions, offering personalized advice and recommendations to help you achieve your perfect look.

  • Hair treatments such as Keratin Treatment, Japan Bioma Specialty Hair Therapy, and Milbon Grand Linkage can effectively restore and strengthen damaged hair, leaving it smooth and revitalized. Additionally, scalp treatments like Scalp Rejuvenation can address scalp health, promoting stronger and healthier hair growth.

     

    A free consultation with our experts can help you choose the best treatment for your specific needs.

  • To care for your hair after keratin rebonding or rebonding, avoid washing it for 72 hours, use sulfate-free shampoo and conditioner, and refrain from tying or tucking your hair to prevent creases. Minimize heat styling and schedule regular treatments to maintain smoothness and shine. For personalized advice, our stylists at Reds Hairdressing are here to help.

  • Choosing the right treatments and products depends on your hair type, condition, and goals. At Reds Hairdressing, our expert stylists offer complimentary consultations to assess your hair’s needs and recommend the best options, whether it’s a nourishing treatment, smoothing solution, or styling products. Let us guide you to achieve healthy, beautiful hair!

  • It’s okay to bleach your hair after rebonding or perming, but it’s not recommended as it can stress already-treated hair. If you choose to bleach, we advise waiting at least 2 weeks to allow your hair to recover. Consult with our expert stylists at Reds Hairdressing for personalized advice and to ensure your hair stays healthy and beautiful.

    • Korean Wave Perm: This perm focuses on creating soft, natural waves that give an effortless, voluminous look. It’s ideal for those seeking a trendy, loose wave effect commonly seen in Korean hairstyles. It works best on medium to long hair and is suitable for creating a natural, tousled style with minimal maintenance.

    • Digital Setting Perm: This perm uses heat-controlled rods to create more defined curls or waves. It’s ideal for achieving structured, long-lasting curls that maintain their shape even after washing. This technique is suitable for clients who want more polished and permanent curls and works well on both short and long hair.

    At Reds Hairdressing, our stylists can recommend the best perm for your hair type and desired style during a complimentary consultation.

  • Yes, you can still color your hair if it’s damaged, but it’s essential to approach it carefully. At Reds Hairdressing, we use only professional-grade products and advanced techniques to minimize further damage and protect your hair. Our stylists will assess your hair’s condition during a consultation and recommend the safest and most effective coloring options to achieve your desired look while keeping your hair healthy.

  • At Reds Hairdressing KSL City, we offer complimentary consultations to help you find the perfect hairstyle. Our expert stylists will consider your face shape, hair texture, and lifestyle needs to create a look that is not only flattering but also practical for your daily routine. Let us help you discover a style that brings out your best!

Hair Colouring Balayage

  • Professional hair coloring typically lasts around 4-6 weeks, depending on your hair type and maintenance routine. Our expertly crafted balayage, known for its natural, low-maintenance appeal, can stay vibrant for up to 3-4 months. With proper aftercare, such as using sulfate-free shampoos and toning treatments, your color can stay fresh for even longer.

  • At Reds Hairdressing, we offer both balayage and traditional hair coloring, and each serves a different purpose. Balayage creates a natural, sun-kissed effect with seamless blending and low maintenance, making it ideal for those seeking a modern, effortless look. On the other hand, traditional coloring offers complete coverage, perfect for bold, uniform colors or covering grays. Our stylists will guide you on what suits your style and lifestyle best. You can learn more by reading out blog post here.

  • Absolutely! At Reds Hairdressing, our balayage services are fully customizable to suit a variety of hair types and lengths. While balayage creates the most striking results on medium to long hair, our skilled stylists adapt the technique for short hair or textured styles, ensuring a beautifully blended finish regardless of your hair type. Learn more on balayage by reading our blog post here.

  • Maintaining your hair color or balayage from Reds Hairdressing is easy with the right care. We recommend using sulfate-free shampoos and conditioners to protect your color, as well as applying weekly deep-conditioning treatments to keep your hair hydrated and glossy. For balayage, touch-ups every 2-3 months and toner sessions help maintain its seamless, gradient effect. Our stylists will provide personalized aftercare tips during your appointment. Learn more on how to maintain your Balayage here.

  • At Reds Hairdressing, we prioritize your hair's health. While any chemical process can cause some level of damage, our professional-grade products and expert techniques minimize the impact. We also offer restorative treatments, such as keratin therapy or deep-conditioning solutions, to keep your hair strong, shiny, and healthy after coloring or balayage.

  • Balayage at Reds Hairdressing is a hand-painted technique that creates a natural, sun-kissed look with soft, blended transitions. It offers a low-maintenance style that grows out beautifully. Highlights, on the other hand, involve foils for more defined, structured color placement, perfect for achieving bold contrast or uniform streaks. Our stylists will help you decide which technique aligns best with your vision and maintenance preferences.

  • Yes, but it’s essential to approach it carefully. At Reds Hairdressing, we specialize in working with chemically treated hair, using professional-grade products and techniques to minimize any potential damage. During a complimentary consultation, our expert stylists will assess your hair’s condition and recommend the best coloring options and treatments to maintain its health and vibrancy. Whether you’ve had rebonding, perming, or previous coloring, we’ll create a plan tailored to your hair’s unique needs.

Exclusive Private Room

  • Yes, we provide complimentary VIP rooms exclusively designed for our Muslim customers. Our private Muslimah Hair Service room is thoughtfully offered at no additional cost, ensuring comfort and privacy tailored to the unique needs and preferences of our Muslim clientele.

    We recommend making an advanced booking to ensure the VIP room is available for you, avoiding any wait times if it’s already in use.

  • The VIP room is complimentary for our Muslim customers; however, non-Muslim customers who wish to enjoy this exclusive service can do so for a fee of RM100.

Our Payment Terms

  • Yes, we provide complimentary VIP rooms exclusively designed for our Muslim customers. Our private Muslimah Hair Service room is thoughtfully offered at no additional cost, ensuring comfort and privacy tailored to the unique needs and preferences of our Muslim clientele.

    We recommend making an advanced booking to ensure the VIP room is available for you, avoiding any wait times if it’s already in use.

  • The VIP room is complimentary for our Muslim customers; however, non-Muslim customers who wish to enjoy this exclusive service can do so for a fee of RM100.

CONTACT US

MON - SUN

10:00 AM – 10:00 PM

REDS Hair Salon KSL

L1-122, Level 1, KSL City Mall, 33, Jalan Seladang, Taman Abad, 80250 Johor Bahru, Johor

whatsapp us to get your hair salon needs
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